This Privacy Policy explains what personal data betjii collects, why we collect it, how it is stored and protected, and the rights you hold over your information as a betjii user in Bangladesh.
betjii ("we", "us", "our") operates the online gaming and sports betting platform available at betjii.biz. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by betjii. Please read this document carefully to understand our practices regarding your personal data.
betjii is committed to protecting the privacy and security of every user on our platform. This commitment applies to all players who access betjii from Bangladesh and any other permitted jurisdiction. We process personal data only where we have a lawful basis to do so, and we take reasonable technical and organisational measures to prevent unauthorised access, disclosure, or loss of your information.
By creating a betjii Account or continuing to use the betjii platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue your use of betjii and may request the closure of your Account by contacting our support team.
betjii collects several categories of personal data in connection with the operation of the platform and the provision of gaming and betting services. The categories of data we collect are detailed in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number, gender | Account registration and KYC age/identity verification |
| Contact Data | Email address, mobile number, residential address (including division — e.g., Dhaka, Chittagong, Sylhet) | Account communication, support, and regulatory correspondence |
| Financial Data | bKash/Nagad/Rocket/Upay mobile wallet numbers, Visa/Mastercard partial card details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, and AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Platform security, fraud detection, and service optimisation |
| Usage Data | Games played, bets placed, wagering history, login and logout times, pages visited, features used | Platform improvement, responsible gaming monitoring, and personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer service, dispute resolution, and service quality |
| Marketing Preferences | Opted-in communication channels, preferred promotions, bonus redemption history | Sending relevant offers and updates where consent has been given |
betjii does not intentionally collect special categories of sensitive personal data (such as health data, religious beliefs, or political opinions) unless specifically required to fulfil a legal obligation, such as processing a self-exclusion request under our Responsible Gaming commitments.
betjii collects personal data through several channels and methods, including:
betjii processes your personal data on one or more of the following legal grounds:
betjii uses the personal data we collect for the following purposes:
betjii will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.
betjii does not sell your personal data to third parties. We may share your data with carefully selected third parties only where necessary and only under the following circumstances:
To process deposits and withdrawals, betjii shares relevant financial data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers act as data processors and are contractually bound to process your data only as instructed by betjii and in accordance with applicable data protection standards.
To fulfil KYC requirements, betjii may share identity documents and personal details with third-party verification services. These providers operate under strict confidentiality agreements and may not use your data for any purpose other than completing the verification check requested by betjii.
Game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary for game functionality, RNG certification, and technical support. These providers do not receive identifying personal data unless strictly required for dispute resolution.
betjii may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of betjii, its users, or the public.
In the event of a merger, acquisition, or sale of all or part of betjii's business assets, personal data held by betjii may be transferred to the acquiring entity. In such circumstances, betjii will notify affected users prior to their data being transferred and becoming subject to a different privacy policy.
betjii uses cookies and similar tracking technologies to enhance the functionality, performance, and security of the platform. Cookies are small text files stored on your device when you visit betjii.biz. The following types of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality available to you on betjii. Continued use of the betjii platform without adjusting your browser's cookie settings indicates your acceptance of our cookie usage as described above.
betjii retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. The general retention periods applied by betjii are as follows:
Where betjii no longer has a lawful basis to retain personal data, the data will be securely deleted or anonymised in accordance with our internal data disposal procedures.
betjii implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:
While betjii takes all reasonable steps to safeguard your data, no electronic transmission or storage system is entirely free from risk. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, betjii will notify affected users without undue delay and will take all appropriate remedial action.
As a betjii user, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact betjii's support team using the details provided in Section 14.
betjii will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case betjii will notify you of the extension and the reason for it within the initial thirty-day window.
The betjii platform is strictly for adults aged 18 years and above. betjii does not knowingly collect personal data from individuals under the age of 18. Any Account identified as belonging to a minor will be suspended immediately, all personal data associated with that Account will be securely deleted, and any funds held will be processed in accordance with applicable law and betjii's safeguarding procedures.
If you believe a minor has accessed the betjii platform or created an Account, please notify betjii immediately at [email protected] so that appropriate action can be taken without delay.
The betjii platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) or game studios. betjii is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your betjii Account. This Privacy Policy applies solely to data collected and processed by betjii at betjii.biz.
betjii reserves the right to update or amend this Privacy Policy at any time. When material changes are made, betjii will post the revised policy on this page with an updated "Last Updated" date and, where practicable, notify registered users by email. Your continued use of the betjii platform following the publication of a revised Privacy Policy constitutes acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how betjii is protecting your personal data and what rights you hold.
If you have any questions, concerns, or requests relating to this Privacy Policy or betjii's handling of your personal data, please contact the betjii data support team using the details below:
betjii aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 calendar days.
Six pillars that define betjii's approach to handling your personal data responsibly and securely.
Every connection between your device and betjii's servers is protected by industry-standard SSL 256-bit encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
betjii requires identity and age verification before processing withdrawals. This ensures that every active betjii Account belongs to a real, consenting adult aged 18 or above — keeping the platform safe for all users.
betjii does not sell your personal data to third parties under any circumstances. Data is shared only with processors who are contractually required to handle it in line with this Privacy Policy and applicable law.
You control your marketing preferences and cookie settings from within your betjii Account. Withdrawing consent for marketing communications or adjusting data preferences can be done at any time without affecting your ability to play.
betjii retains data only for as long as legally required or operationally necessary. Financial and identity records are kept for a minimum of five years to meet AML obligations; other data is deleted or anonymised sooner.
betjii acknowledges your right to access, correct, restrict, and delete your personal data. All rights requests receive a substantive response within 30 calendar days from our dedicated privacy support team.
Your data is protected, your identity is verified, and your funds are handled securely. Log in to betjii and enjoy cricket betting, live casino, and 1,200+ slots — all in BDT via bKash and Nagad.
betjii is an entertainment platform for adults aged 18 and above. Gambling involves financial risk — never wager more than you can afford to lose. If you feel gambling is negatively affecting your wellbeing, please visit our Responsible Gaming page for self-assessment tools, deposit limits, cool-off options, and external support contacts available in Bangladesh.